Terms of service

1. Who these terms are between

These terms govern your use of vclist.net, operated by Cinque Monti Ltd., registered in England and Wales under company number 09666608, registered office Dept 9184, 196 High Road, Wood Green, London, N22 8HH ("we", "us").

The service is offered to businesses only. By subscribing you confirm that you are acting in the course of a business and not as a consumer. Consumer legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, therefore does not apply to this contract.

2. What we provide

We provide a searchable directory of investors and their business contacts. Your subscription covers access to the search, the ability to unlock a number of contacts per billing period according to your plan, saved searches, the board for tracking your raise, and access through the MCP interface.

We provide access to the data. We do not promise a result. We expressly do not undertake that investors will reply, that meetings will happen, or that funding will follow.

3. Plans and payment

The plans published on our pricing page apply: Starter with 100 unlocks, Growth with 350 and Pro with 1000 unlocks per billing period. All prices are exclusive of VAT, which is added where applicable. Billing is monthly in advance through Stripe.

Where you are a business customer in the EU and provide a valid VAT identification number, VAT is accounted for under the reverse charge and no VAT is added by us.

4. Unlocks

An unlock applies to exactly one contact. Once unlocked, that contact stays visible to you permanently and is never charged a second time, not in a later billing period and not after a change of plan.

Unused unlocks from a billing period expire and are neither carried over nor refunded. Additional unlocks credited by our support team do not expire.

Referral credits work the same way. Where you invite another business through your referral link, that account receives additional unlocks on registration, and you receive credited unlocks once their first subscription payment has cleared. Credits are granted once per invited account. If the payment behind a credit is refunded or charged back, the corresponding credits are withdrawn to the extent they are still unused. Credits carry no cash value, cannot be transferred or paid out, and we may withhold or withdraw them where a referral is not genuine, including accounts created by or for the same person and any other attempt to obtain credits without a genuine new customer.

5. Term and cancellation

The contract runs for one month and renews automatically until cancelled. You can cancel at any time, with effect from the end of the current billing period, directly in your account under Settings. There is no minimum term and no notice period beyond the current month you have already paid for.

Contacts you have already unlocked remain visible and exportable in your account after the contract ends.

6. Refunds

Because access is granted immediately and unlocks are permanent, paid periods are not refundable once unlocks have been used in that period. Clause 8 covers the case of data that turns out to be unusable.

7. Your licence and its limits

We grant you a non-exclusive, non-transferable right to use the contact details you have unlocked to approach investors on your own behalf, including through your own tools via the MCP interface.

The following are not permitted:

• passing on, publishing, renting or reselling the data to third parties,
• building your own or a third party's directory from the data,
• sharing an account or an API token across more than one business,
• automated extraction beyond the interfaces provided, and any attempt to circumvent the limits on your allowance.

The directory is protected as a database under the Copyright and Rights in Databases Regulations 1997. We watermark deliveries technically so that resale can be evidenced. Where we have reasonable grounds to suspect a breach we may suspend the account; where a breach is established we may terminate immediately and pursue damages.

8. Data quality

The data comes from publicly accessible and licensed sources and is updated continuously. We check it with reasonable care, but we cannot guarantee that every individual entry is complete or permanently accurate, because people change roles.

If an unlocked detail is demonstrably unusable, for example an email address that is permanently undeliverable, we will credit the unlock back on report within 14 days. Report such cases to privacy@vclist.net.

9. Your obligations when making contact

You are responsible for your own communications and will comply with applicable law, in particular the UK GDPR or the EU GDPR as applicable, and the Privacy and Electronic Communications Regulations. You will disclose where you obtained the data on request, and you will respect objections to further contact.

You are a separate controller for whatever you do with a contact you have unlocked. The rules on unsolicited approaches differ by country and some are stricter than others: unsolicited commercial email to a business address requires prior consent in Germany, and telephone numbers must be screened against the relevant preference service before calling in the United Kingdom. Establishing your lawful basis in the country you are contacting is your responsibility, not ours.

10. Availability

We aim for high availability but do not commit to a specific uptime figure. We give notice of planned maintenance where practicable.

11. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.

Subject to that, we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss. Our total liability arising out of or in connection with this contract is limited to the fees you paid in the twelve months before the event giving rise to the claim.

These limits reflect that the service is supplied to businesses at the prices published, and that you remain responsible for how you use the data.

12. Changes

We will give at least 30 days' notice of changes to these terms by email. If you do not object before the change takes effect it is treated as accepted, and we will say so explicitly in that notice. If you do object, you may cancel with effect from the date the change takes effect.

13. Governing law and jurisdiction

These terms and any dispute arising out of them are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Registered VAT number, where applicable: VAT number, or state "not VAT registered"

14. General

If any provision is found to be unenforceable, the rest of the contract remains in force. A person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.